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Promoting understanding,
gaining trust.
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Complete understanding between doctor and patient is based on the patient trusting that they are in the right hands. This trust is based on active communication, particularly when it concerns intimate and possibly embarrassing topics and worrying surgical interventions.

With infoskop® you can strengthen your patients' trust. Thanks to the wide range of urological patient education content, you can present even unpleasant "taboo subjects" to anyone clearly and understandably, and thus overcome barriers. So you can minimise worries by communicating understanding.

Individual patient education gives you security – for you, the legal compliance you need for your work. For your patient, the security that they have decided on the right service from the right doctor. For both, very easily documented and archived with infoskop.
Seeing, hearing and comprehension creates understanding. Just hearing doesn't mean understanding, let alone comprehension and therefore memorising and acting. We provide you with your tailor-made media suite, with over 1,400 videos in different categories.

Dialogue videos are silent videos that form the basis for a dialogue on difficult issues that are shown in a pleasant yet factually correct way. You can draw (pen function) and explain at any time during the videos. Each explanation is automated or incorporated into a set of documents by the user.

Presentation videos show medical issues with a sound track. The videos are particularly suitable as preparation for a consultation with the doctor and can be viewed on the iPad or on a monitor/TV. This gives you more time to get down to business in the individual consultation.

Marketing videos inform patients about your services and promote these in a targeted way. You can use them on the iPad, in the treatment rooms or as reception TV, giving you a flexible and powerful tool to generate targeted demand that you can fully delegate and control.

What benefits should you expect?
  • Better understanding of illnesses and treatments
  • Improved patient compliance
  • Better evaluation of the service by the patient
  • Better acceptance of the service by the patient
  • High levels of patient satisfaction with range of information
  • High levels of acceptance – even with elderly patients
  • Reduces doctor's time through partial delegation
  • Reduces doctor's time through pre-informing the patient
  • Real-time link between iPad and all practice monitors
  • Optimised practice marketing